Has both indoor and outdoor seating, both were very clean and well kept.beautifully decorated inside. This restaurant is located just outside the mall on the second floor. The owners need to hire friendly bartenders who smile! Moreĭecided to go here after a visit to the mall.
While we enjoy the drinks and food at Brio, we will NEVER go back. The reason people sit at a bar is to have cocktails and share starters and maybe never be coerced to order any food. We told the hostess who was very nice that the bartenders were only concerned about us ordering entrees. This whole experience demonstrated how unprofessional this restaurant is. She also asked us if we wanted to order entrees.
Another bartender came over to us after our starters were served. The experience at the restaurant immediately deteriorated. He then said “ I can put a hold on the entrees until you are finished with your starters.” My wife was frustrated and again said that we did not want to order entrees. We told him that we were only going to order starters. When he brought the drinks to us, he was. The bartender came over to us for our cocktail orders. We did not want to order entrees because we were not very hungry. Will be sticking with our favorite reliable local family owned establishments from here on in.No idea how this place is still in business. This was supposed to be a celebratory dinner for my son graduating High School and it was beyond disappointing that we made the terrible mistake of wasting the moment by having it here when there are endless better options in the area at same and even lower price point. Our consolation for this lovely evening ? We were told "Sorry about the mix up" Really ? At $25 and up per entree ? What a joke. When we arrived greeted by sweaty intoxicated young man in gym clothes sitting in lobby/check in area who informed us that the host was "busy but would be back soon." Should have been our first hint of what was to come. Floor filthy, dirty tables all around us, table not level rocked entire meal annoying. The portion so small on my son's vodka penne pasta dish (and NO bread), he, like my husband left hungry so I had to cook something for them when we got home after spending all that $$. Bread finally came.long after we finished meal and water never came. Had to get up and search for salt and pepper shakers b/c staff ignored attempts to get their attention for service - they were all empty so stuck eating cold bland food. We had to sit there awkwardly eating while host had NO food - not even bread. Husband who was paying for party of 6 NEVER got his meal (an entree salad with Salmon) Told us twice it was "on it's way" but never came. Food served barely warm dare I say room temperature and 2 dishes extremely bland no seasoning. to seat us directly next to noisy kitchen in high traffic area when 1/2 restaurant empty. Waitress stressed out trying to serve gigantic party behind us and several other tables had little to no time to attend to us. Abysmally understaffed so service horrible. Major nose dive ! Reservations for 6 for Graduation Celebration. Restaurants with Outdoor Seating in Raleigh.Restaurants for Special Occasions in Raleigh.
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